Reference

What tk1917 Does With Your Personal Data

When you open an account with us, we collect only what we need to run your wallet, process bKash, Nagad and Rocket transactions, and keep your account secure.

Data collected at account openingbKash, Nagad, Rocket transaction recordsCookie and device dataYour right to access or delete dataContact us to raise a data request

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HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

We use SSL encryption on every page and during every bKash, Nagad and Rocket transaction to keep your data in transit secure. Account access is protected by OTP verification tied to your registered mobile number, so no one else can log into your wallet without that code. Here is a closer look at the four areas that matter most to your privacy.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear cookies through your mobile browser settings at any time.

Data Retention

Account data stays on record while your account is active. Transaction logs linked to bKash, Nagad or Rocket are kept only as long as required by applicable financial obligations.

Account Security

Every login triggers an OTP sent to your registered number. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.

Requesting Changes

You can request access to, correction of, or deletion of your personal data at any time. Submit via live chat or email with your registered contact number for identity verification.

DATA REQUEST CONTACTS

How to Reach Us About Your Privacy

If you want to access the personal data we hold, request a correction, or ask us to delete your account information, our support team handles these requests directly. You can reach us through the channels below. We aim to respond to all data-related requests within a reasonable timeframe, and we will confirm receipt when your request arrives.

Live Chat Open the chat icon from any page in your account area. Our team picks up data and privacy requests through the same channel as account support.

Email Support Send your data access or deletion request to our support email. Include your registered contact number so we can verify your identity before acting.

Account Help Portal Log in and navigate to Account Settings, then select Help to submit a privacy request directly tied to your wallet and account records.

What This Privacy Policy Covers

tk1917 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the personal details you provide when creating your account — name, contact number, and the wallet identifiers linked to bKash, Nagad or Rocket. Transaction records are stored to process deposits, handle withdrawals and resolve any payment disputes tied to those wallets. We also collect

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device and browser data automatically when you access the lobby, which helps us detect unusual login attempts and protect your session. Cookies track your preferences and session state so the lobby loads correctly on your next visit. We do not sell your personal data to third
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parties. We may share data with payment processors — specifically the local rails you use, such as bKash, Nagad and Rocket — only to the extent needed to complete your transaction. Retention periods vary by data type: account data is kept for as long as your
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account remains active, and transaction logs are retained as required by applicable financial record-keeping obligations. Your use of this platform and the applicability of this policy depend on your local law and the eligible regions in which the service is available.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy at tk1917

These are the questions we hear most often about how we handle personal data, what we store from your bKash or Nagad transactions, and how you can act on your rights. If your question is not here, reach out through live chat or account support.

We collect your name, mobile number and the wallet details you link — bKash, Nagad or Rocket. We also log your device type and IP address at login for security purposes.

We share wallet transaction data only with the payment processor needed to complete your deposit or withdrawal. We do not sell or hand your data to unrelated third parties.

Transaction logs for bKash, Nagad and Rocket payments are retained for as long as applicable financial record-keeping obligations require. Account data is held while your account remains active.

Yes. Contact us via live chat or email with your registered mobile number. We will verify your identity and then provide the data we hold on your account.

Submit a deletion request through live chat or the Account Help Portal. We will process it after identity verification, subject to any retention obligations we must meet.

Applicability depends on your local law and whether you are in an eligible region. We recommend checking local regulations before accessing the platform or submitting personal data.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What tk1917 Does With Your Personal Data

Data Handling, Cookies and Account Security

Cookie Use

Data Retention

Account Security

Requesting Changes

How to Reach Us About Your Privacy

Common Questions About Your Privacy at tk1917

01 What personal data does tk1917 collect when I open an account?

02 Does tk1917 share my bKash or Nagad details with anyone?

03 How long does tk1917 keep my transaction records?

04 Can I request a copy of the data tk1917 holds about me?

05 How do I ask tk1917 to delete my personal data?

06 Does this privacy policy apply to me in Bangladesh?

Privacy Policy

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