Our Legal Position and Your Obligations
By opening an account with us, you confirm that you have read these terms and that you are accessing our platform in a region where doing so is permitted under local law. We do not make legal determinations on your behalf — that responsibility rests with
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you. Your account is personal. It cannot be shared, transferred, or used by anyone other than the person who registered it. Any attempt to operate multiple accounts will result in suspension pending review. When you deposit or withdraw using bKash, Nagad, or Rocket, the wallet number
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you use must be registered in your own name. Mismatched wallet details will trigger a manual verification step, which may delay your transaction. We retain the right to request identity documents at any stage of account activity. If your account is found to have been opened
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or used in a restricted region, we reserve the right to freeze activity and return any verified balance through the original wallet used. Payment disputes involving bKash, Nagad, or Rocket should first be raised with us directly before escalating to your wallet provider. Our support team
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will review the transaction record on our end and respond with the relevant steps.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.